Track 3 Assignment
Answer the following questions in detail. You may use your instructors’ handouts as well as other resources including online sources. The answer to each question should be a minimum of 2 pages double-spaced (total assignment should be a minimum of 4 pages).
The use of first person (“I”) is permissible when stating your personal opinion or describing your observations. Please do not use real names or identities of others if describing personal experiences or observations. For example, Officer Jones could be addressed as Officer A for the purpose of the assignment.
Document all of your sources through citations and a bibliography using the APA style.
1. Describe a scenario where you had to flex/adapt your communication style (DISC Profile) to a direct report whose style was the opposite of your style. What was the outcome? How did it feel to flex to your direct report (to get what you want/need)? Why is communication a key leadership attribute?
2. In reading the following article – https://hbr.org/2009/03/seven-communication-mistakes-m.html, select two of the common mistakes mentioned and refute or support the author’s contentions. You may use your on-the-job experiences to bolster your argument.
a. Share the outcome of a recent crucial conversation using the Crucial Conversation framework. What worked? What are the areas you want to continue to develop? Attached is a handout with additional crucial conversations tools, take a moment to complete the assessment starting on page 4 and ending on page 7. Share what came up for you.
3. In reviewing the Unconscious Bias reference guide, review the following pages along with your implicit association test results (IAT)…
a. Pages 8 – 10
b. Pages 14 – 15
c. Pages 20 – 22
Describe ways unconscious bias shows up in your agency and how you plan to mitigate bias at the individual and organizational levels.
Note: The Unconscious Bias guide is a resource used with an assessment tool and only used for UHCPM as a reference tool.
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