Industry Research Report

Please do the report on Kerzner international. If you need any information please reach out to me and I will contact them for it.

Overview:

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The aim of the report is to act as a HRM change agent and provide an in-depth analysis of a recent change process within a real-life organisation. The focus of the analysis should relate to any of the HRM functions including: training; development; recruitment; selection; performance management; rewards and motivation; health, safety and wellbeing; diversity; negotiation; industrial relations; staffing, HRIS etc (please focus your attention on one or two of these areas if they are clearly interconnected). You will investigate the change that has taken place through collecting, analysing and interpreting interview data and data sourced from databases, websites, annual reports, etc. You must conduct at least one interview with a manager and one interview with an employee within the organisation who was involved in the change. Interviews can be conducted in person, via phone, email or Skype. You will then need to critically analyse the data with reference to the recent academic literature and the theories, ideas and concepts covered in the course. Part of this will include discussing what the organisation has done well in accordance to the literature and also what they have not done well. You will make informed and relevant recommendations to the organisation and provide future solutions for effective change management.

Outcomes:

This assessment will effectively demonstrate your capacity to:

analyse and critically evaluate organisational change practices and issues which relate to any of the HRM functions
plan and undertake an independent research project
integrate connections between scholarly ideas, concepts and theories and professional preparation by applying relevant tools, techniques and solutions to practical workplace problems

The report you produce may also have important implications for your targeted organisation. Furthermore, with permission from the organisation, a copy of your de-identified report can be included in your career/e-portfolio.

Weight: 50%

Due date: 3:00pm Monday 24 August (week 13)

Length: The report should be 2,500 words in length +/- 10% (excluding references). The focus is on quality over quantity. It is best to avoid repetition and be clear and concise in the points you are making. Please note that the following are excluded from the word count: table of contents, in-text references, reference list, appendices.

Tasks:

These are the essential elements of the process that you will follow to produce this assessment. Given the content and weighting of this assessment, you may find it very useful to develop a time frame for completion.

Identify a suitable organisation
Approach a suitable organisation
Collect organisational background information, consult the literature, develop interview questions, collect data
Analyse data against the literature and make recommendations
Draft full report
Finalise full report
Submit assignment

Identify a Suitable Organisation

Not all organisations are receptive to students undertaking a project in their organisation because they are busy and may like to keep their affairs confidential. Therefore, it can be preferable to identify an organisation through a personal contact (via a friend, relative, colleaguge) who is willing to act as contact person.
The organisation can be based in Australia or overseas
You need to select an organisation or department/division of an organisation. While small organisations can be suitable for this project, it is often preferable (but not compulsory) to select a medium to large organisation (around 50 employees or more) where a range of HRM processes can be operating. The organisation does not necessarily need to have an HR department or staff. The focus is on analysing their performance of HR functions (e.g. training; development; recruitment; selection; performance management; rewards and motivation; health, safety and wellbeing; diversity; negotiation; industrial relations) some of which managers or supervisors may be performing (please focus your attention on one or two of these areas if they are clearly interconnected)

The organisation could be a in the public (government) or private sector, for profit or non-profit. Examples of such organisations are schools, banks, government departments, university departments, hotels/restaurants, supermarket chains etc. Alternatively you may wish to find an organisation aligned to your future professional interests. If you are unsure, please confirm with your tutor the suitability of the organisation you have in mind.

Approach a Suitable Organisation

Once you identify the organisation, you need to approach a representative of the organisation who deals with external relations. This could be the owner, head of the department, public relations officer, personnel/ human resources manager, administration manager etc.
Consider how you will ask for the organisation’s co-operation. This is an opportunity to practice the communication and professional skills you have acquired. You are representing your community and building your own professional image so remember to be considerate, thoughtful and respectful in your communications and interactions. You may wish to contact them via email or LinkedIn. You could try calling them although often they would prefer to review these sorts of requests in writing. Please be clear and concise in your correspondence and appreciate that their time is valuable, especially in the current circumstances.

You should introduce yourself, what you are studying and what kind of work you hope to be doing once you graduate. You will then outline to them very briefly the purpose of this assessment. The overview provided above might be useful as well as the information contained in the ‘Information Sheet and Consent Form’ located in the Resources Folder
You may take the Course Profile for this course and a copy of this assessment information to help explain the nature of the project. Refer also to the information sheet and consent form under the Resources folder.
The privacy of the organisation and the participants is of utmost importance. You need to assure the organisation that any identifiable information obtained (such as the name of the organisation an participants) can, at their request, be de-identified from your report and in that case will not be divulged to any third party outside of the organisation or university. Students must provide the interviewees with a copy of the ‘Information Sheet’ and receive a signed ‘Consent Form’ from each interviewee. Students are bound to adhere the conditions laid out in these forms. Please remember that in most cases organisations will permit you to use their business name in the report – however this needs to be explicitly agreed to. However, the names of any interviewees must be de-identified in your final report (see Participant Sheet). Anonymity can be ensured through use of pseudonyms (fictitious name or code for the interviewee). Some organisations may request that the name of their business also needs to remain confidential (see Participant Sheet).
While you will have some knowledge of content and process please rest assured that you are not expected to be a content expert when you engage with industry. You are in the process of learning and acquiring knowledge. That said, recommendations and solutions to issues or challenges should be reserved to the written report. Some organisations may wish to receive a copy of your assignment for their benefit, for which you may gladly agree.

Collect organisational background information, consult the literature, develop interview questions and collect data

To carry out this research project, you need to collect a range of data.
 The order in which you collect this information may vary.

Organisational data: You will gather information on the organisation’s history and background, its external environment, its current HRM activities, and general organisation of these activities. The source of this data may include, but is not limited to, databases, websites, annual reports and part of the interview.
Interview data: You must conduct at least one interview with a manager and one interview with an employee within the organisation who was involved in the change. Interviews can be conducted in person, via phone, email or Skype. The focus of the interview should be on collecting information relating to their experiences of the organisational change process, issues/problems/challenges, and their recommendations for improvement. The duration of the interview will need to be negotiated with the organisation but generally should not exceed one hour in length.
Review of literature: To assist in focusing your interview, you should aim to review the academic literature and the theories, ideas and concepts covered in the course. Scholarly material includes but is not limited to peer reviewed journal articles and books. The articles provided at the end of each relevant chapter may be a useful starting point but please ensure you are using sources which are current (i.e. published within the last 10 years). Your final report should include research of at least eight items of scholarly literature published. Given that this requirement is quite low, it is highly recommended that you review the scholarly material more comprehensively and read more than eight articles. It is recommended that you use the Griffith library catalogue to access scholarly, peer-reviewed journal articles. You may also find Google Scholar useful. Please review the support resource link below for more information on what constitutes scholarly material and how to find it.
Other industry material: This material may include analysing industry trends, knowledge or practice. This might be found via industry/trade associations or organsations, through industry publications/articles and also on web pages of the organisation or its competitors.

Analyse data against the literature and make recommendations

Once you have collected the organisational and interview data you will need to critically analyse the data with reference to the recent academic literature and the theories, ideas and concepts covered in the course.When you begin to draft the assessment you will need to define and explain the key concepts raised. You will also discuss what the organisation has done well in accordance to the literature and also what they have not done well. Following this analysis, you will made practical and scholarly sound recommendations for effective future change management.
This goes beyond simple summary and description. It requires an in-depth analysis of a focused topic. What is important is the demonstration of your ability to critically analyse the context being investigated. This section requires an analytical approach to the problem/s or issue/s, indicating that the student has understood the problem/s or issue/s and can make useful links between theory and industry trends/practice. 
In performing this part of the assessment adequately, it will be necessary to find an organisation which allows you sufficient scope to discuss this.

Criteria & Marking:

Marks will be awarded based on the accuracy of the answers in accordance with the course content

NOTE: THIS ASSESSMENT ITEM MUST BE REASONABLY ATTEMPTED IN ORDER TO BE ELIGIBLE TO PASS THIS COURSE

Format and Structure of Report

Title page:

Your name
Student number
Tutors name
Workshop time and location

Table of contents:

Include a list of headings and associated page numbers
Please note that the table of contents does not contribute towards the required word count

1.0 Overview (approx 300 words):

1.1 Introduction (approx 150 words):

This is where you will provide an overview of the research project. At minimum this should comprise:

What is being done (brief overview of focus of report)
What is the importance/significance of this report for the organisation?

1.2 Details of organisation (approx 150 words):

This is where you will provide an overview of the organisation including:

General locations of operation and headquarters
Brief descriptive overview of the organisation and its core activity (e.g. what is it known for? what is the product/service? how long has it been operating?)
Brief overview of the HR activities in the organisation, including the HR philosophy behind these activities where possible
Please remember that in most cases organisations will permit you to use their business name in the report . However, the names of any interviewees need to be de-identified in your final report (see Participant Sheet). Anonymity can be ensured through use of pseudonyms (fictitious name or code for the interviewee). Some organisations may request that the name of their business also needs to remain confidential (see Participant Sheet).

2.0 Research methodology (approx 200 words):

Provide an outline of the research process that was undertaken (e.g. over what period of time were the interviews conducted, how long were they, with whom (i.e. more so their position than name)
What secondary data (databases, websites, annual reports) was used and why was it useful?
Remember to attach a copy of the interview questionnaires and provide a summary of documentation you may have acquired from the focal organisation relating to the topic (in the Appendices). Please note that items within the appendices do not contribute towards the word count.

3.0 Key issues and organisational change (approx 1400 words):

3.1 Identify the impetus for change (approx 200 words)

Discuss what the issue, challenge or problem was which caused the change to take place

3.2 Discuss the essential components and processes of the change process (approx (300 words)

How did the change program or process unfold. Describe the steps that were taken to plan for, implement, monitor the change

3.3 Analysis and evaluation of the change (approx (900 words)

Engage in an analysis and critical evaluation of the change program or process (from your primary and secondary research) against scholarly ideas, theories, concepts and other industry material . For example, discuss what the organisation has done well in accordance to the literature and what is going on in the industry and also what they have not done well. What is important is the demonstration of your ability to critically analyse the change being investigated. This section goes beyond simple summary and description and requires an analytical approach to the problem/s or issue/s, indicating that the student has understood the problem/s or issue/s and can make useful links between theory and practice.

4.0 Recommendations (approx 400 words):

The idea here is to provide a well-considered series of recommendations for effective change management. Based on your findings of the organisational context and your analysis of the literature you will make recommendations to the organisation which are theoretically relevant and practically sound.
Each recommendation should also be accompanied with a justification of its importance/significance

5.0 Summary (approx 200 words):

Effectively summarise the key points of the report
Please note that no new ideas or literature should be added at this point

References:

The report should be supported using in-text citations and a reference list containing a minimum of eight contemporary academic peer-refereed journal articles (published within 10 years)
Students should use consistently apply either the APA or Harvard referencing system
Please note that the reference list does not contribute towards the word count

Appendices:

Please note that items within the appendices do not contribute towards the word count. Here you will attach any accompanying appendices such as:

Copy of signed consent form (one for the manager and one for the employee). This is compulsory and marks will not be released unless these are supplied.
Interview questions
Transcripts (if used can also be supplied). This optional.
Any applicable summary of organisational documents/reports

NOTES ON STRUCTURE AND PRESENTATION STYLE AND FORMATTING

The report should be approximately 2500 words in length +/- 10% (excluding references). Please note that the following are excluded from the word count: table of contents, in-text references, reference list, appendices. The focus is on quality over quantity. It is best to avoid repetition and be clear and concise in the points you are making.
The structure of the report should be clear and logical
The report should be written in third person
The report should be free of grammatical and typographical errors
The document should be setup with 12 point font, 1.5 line spacing, A4 paper size, with 2.5cm margins

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