Discussion 10. Group Behavior, Teams, and Conflict

Your work has so impressed your supervisor that you have been asked to form a group to study the employment selection, training, evaluation, and promotion of employees during their first five years with the company. You will be responsible for selecting group members, setting the agenda, planning the procedures to be followed, carrying out the study, and preparing the final report. You realize that this is also a test of your managerial abilities. If successful, this may lead to a promotion to a more responsible position.

You begin by preparing a memo for your use. This memo will be the most crucial group effort you have ever led, and you do not want to miss anything or make any mistakes. You will use Chapter 13 as a guide to the decisions you must make as you prepare a checklist of what you must do.

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Your posting will be those notes you have made for yourself.

These should include:

1. The goals of the study and what questions you need to address in your final report.

2. The type of group you will form (and your reasons for choosing that type).

3. The criteria you will use for selecting group members and the roles you will expect members to fill.

4. Factors affecting group performance, including behaviors you wish to encourage and those you want to avoid.

5. How you will facilitate both individual and group performance, including motivation, evaluation, and rewards.

6. The types, causes, and styles of conflict you can expect (both personal and structural), and thoughts on how a conflict will be managed.

7. How you will keep the group focused both on task and group maintenance issues.

8. What did you learn from this assignment?

9. How could this assignment be improved?

Writing personal memos at the beginning of projects, and updating them as the project progresses, is one of the best ways to accumulate and learn from experience. It is my hope that in completing this discussion posting, you will be learning a skill that will serve you well – and become ever more valuable – as you grow in your careers.

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