Business Administration/ Management

Week 4
Review Questions
1. What factors influence the strategic choices a company will face?
2. What does S.W.O.T. stand for and how does a SWOT analysis matter to business strategy?
3. What are the common questions that are asked in each of the components of a SWOT analysis?
4. What is the importance of goal setting to business strategy?
5. What are the characteristics of effective goals?
6. What are the differences between the existing, overserved, and non-customer categories?
7. How does one grow or sustain a business in relation to each of these categories?
8. What is operational effectiveness?
9. What is strategic positioning?
10. What four basic decisions are generally the responsibility of the CEO?
11. What makes a problem or situation an “ethical issue”?
12. How are business ethics and social responsibility related?
13. What is the triple bottom line?
14. What are the four steps in the ethical decision-making process?
15. What are some examples of ethical breaches common to business?
16. What is the primary focus of each of the five approaches to (theories of) business ethics?
17. What is the difference between primary and secondary stakeholders?
18. When faced with an ethical issue, what are some ways we can increase the number of alternative courses of action?
19. What are some “tests” we can consider to weigh the consequences of our actions?

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